| With the advent of the computer many years ago we were promised the paperless office, however this has not happened and in many cases the paper mountain has increased. Extensive filing systems have been introduced which run the risk of becoming a paper labyrinth.
The number of printed pages worldwide is estimated to double by 2010 and yet 90% of the information within companies is not in a standardised format and is therefore potentially inaccessible – but still essential to the running of the business.
This information needs to be captured, stored and easily retrieved.
The management of both electronic and paper documents in a unified way continues to elude most organisations. Information is not considered to be one single entity, so different types of information are often managed independently. Document & content management solutions view all information in the same light and therefore treat the management of all information in a unified way.
The solution is to find a way to capture all documents and information and to bring them into a managed environment, making a single point of entry for all information. The aim should be to make all information retrievable and accessible to all authorised employees in an effective, fast and efficient manner. | 
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